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  • What makes Ship Pros different from other discounted rate solutions?
    Our team of seasoned specialists leverages insider knowledge and advanced data analytics to negotiate the best possible rates for your shipping needs.
  • What kind of savings can we realistically expect?
    While individual results may vary, our clients typically achieve savings of 15-25%.
  • I already have competitive rates. How can yours be better?
    While you have valuable insight into your own contract, we analyze thousands of carrier contracts and have a broader perspective on industry rates. This allows us to secure highly competitive rates that often surpass standard offerings. By leveraging our rate negotiation skills and consolidated shipping accounts, we can provide you with significant savings over your current rates.
  • What if I already have some discounts negotiated with carriers? Can Ship Pros still help?
    Absolutely. Many of our clients had existing discounts before coming to us, and we still manage to beat their existing rates by 15-25%.
  • What data do you need to run an analysis?
    We typically request about a month's worth of shipping data to build your shipping profile. We analyze everything—size, weight, dimensions, and zones—to find the best ways to maximize your savings.
  • How long does it take to conduct your analysis?
    Once we receive your shipping data, our detailed analysis typically takes just 48 hours to complete.
  • Can you work with our existing carriers if we prefer not to switch?
    Yes, we can work with your existing carriers. Our team can negotiate new rates with your current carrier on your behalf, leveraging our industry expertise and relationships to secure more competitive pricing. This allows you to benefit from significant savings while continuing to use the carriers you are already familiar with.
  • What happens if there are issues with a shipment?
    Typically, any issues with the shipments will be resolved directly with the carrier. Our dedicated support team is also available to resolve problems quickly and ensure smooth operations.
  • Are there long-term contracts or can I opt out anytime?
    No, there are no long-term contracts. You can opt out at any time you’d like.
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